Tolohe provides nanny and carer services across London, connecting families with qualified professionals who understand the importance of reliable care.
Tolohe was established in 2018 by Sarah Mitchell, a former paediatric nurse who recognised the challenge London families faced in finding trustworthy childcare and elderly care. Starting with a team of 5 caregivers in Lewisham, we now work with over 80 professionals serving families throughout Greater London.
The company grew from direct feedback from parents and families who needed more than just a placement service. They wanted carers with verified qualifications, enhanced DBS checks, and genuine experience in childcare or elderly support.
We match families with nannies holding Level 3 childcare qualifications and carers trained in elderly support, including dementia care. Each professional undergoes background verification and reference checks before joining our network.
Our service covers daily childcare, after-school support, live-in arrangements, and elderly companionship. We work with families in Chelsea, Greenwich, Bromley, and surrounding areas.
Qualified Professionals
Serving London Families
We focus on matching the right person to each family's specific needs. This means understanding work schedules, care requirements, and household routines before making recommendations.
Families receive profiles of 3-4 suitable candidates with detailed experience summaries. Trial periods allow both parties to confirm compatibility before long-term arrangements begin.
We take pride in the relationships we build with families across London. Each placement reflects our commitment to matching the right caregiver with the right family needs.
Placed an experienced nanny with a family in Chelsea caring for three children aged 2, 5, and 7. The nanny provides daily routines, educational activities, and manages school runs across West London.
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Matched a qualified carer with an 82-year-old client in Kensington. The carer assists with daily activities, medication management, and provides companionship while maintaining the client's independence at home.
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Provided a trained specialist to support a 9-year-old child with autism in Hampstead. The carer has 6 years of experience in ASD support and implements structured routines with sensory integration techniques.
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Connected a working family in Richmond with a part-time nanny for afternoon care. The nanny collects two children from school, prepares meals, supervises homework, and organizes outdoor activities until parents return from work.
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Arranged weekend respite care for a family in Islington caring for an elderly parent with dementia. Our trained carer provides 48-hour coverage monthly, allowing the family time to rest while ensuring continuous quality care.
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Placed a maternity nurse with first-time parents in Notting Hill. The specialist provided 24-hour care for 8 weeks, establishing feeding routines, sleep patterns, and teaching parents essential newborn care skills before transitioning to a regular nanny.
View DetailsWe provide reliable care services with qualified professionals who understand the unique needs of families across London. Our approach combines practical experience with genuine care.
Each caregiver undergoes DBS checks and provides references from previous employers. We verify qualifications including First Aid certificates and relevant training credentials. Our screening process includes face-to-face interviews and practical assessments to ensure competence in childcare and elderly care tasks.
Book care services for specific hours, full days, or ongoing arrangements that fit your routine. We accommodate early mornings, evenings, weekends, and overnight care. Changes to schedules can be made with 24-hour notice, and we maintain backup staff for emergencies or illness.
Our team includes caregivers trained in dementia support, mobility assistance, and medication management. For children, we offer staff experienced with special educational needs and developmental support. Many of our professionals hold NVQ Level 3 qualifications in Health and Social Care or equivalent childcare diplomas.
Receive daily updates about activities, meals, and any concerns through our messaging system or phone calls. We maintain detailed logs for elderly care including medication times and health observations. Parents get photos and notes about their children's day, ensuring you stay connected even when away.
We consider personality, interests, and specific requirements when assigning staff. Meet potential caregivers before committing to ensure compatibility with your family member. Request changes if the initial match doesn't feel right, and we'll find someone better suited to your household dynamics and care needs.
Care takes place in familiar surroundings where your loved ones feel secure. This is particularly beneficial for elderly individuals with mobility challenges or memory conditions who thrive in their own environment. Children maintain their regular routines, sleep in their own beds, and have access to their toys and belongings.
Rates are clearly stated with no hidden fees. Standard hourly rates apply for regular care, with specified additional costs for bank holidays or overnight services. Invoices detail all charges, and payment can be made weekly or monthly through bank transfer or direct debit arrangements for your convenience.
Real numbers that reflect our commitment to providing reliable care services across London since 2018