We provide qualified assistance for children and adults who need care. Each specialist undergoes thorough selection and background verification.
Round-the-clock childcare in your home with full responsibility for daily routines, meals, educational activities, and safety. Our nannies create structured schedules tailored to each child's needs while maintaining a nurturing environment that supports development and wellbeing throughout the day and night.
Flexible care solution for parents needing occasional assistance. Perfect for appointments, errands, or personal time. Our caregivers engage children with age-appropriate activities, maintain safety standards, and follow your specific instructions. Available on short notice with experienced professionals who understand child psychology and development stages effectively.
Regular weekday support from morning until evening, including school runs, homework supervision, meal preparation, and activity planning. Ideal for working parents seeking consistent, reliable care during business hours. Our nannies become trusted members of your family routine while maintaining professional boundaries and documented progress reports.
Compassionate support for seniors who need assistance with daily activities, medication reminders, and social interaction. Our carers provide companionship, help with personal hygiene, prepare nutritious meals, and ensure safety at home. We focus on maintaining dignity and independence while offering reliable assistance that families trust completely.
Specialized assistance during recovery periods after medical procedures. Our trained carers help with mobility, medication management, wound care monitoring, and daily living tasks. We coordinate with healthcare providers, follow medical instructions precisely, and provide emotional support throughout the healing process to ensure smooth recovery at home.
Night-time support for children or elderly family members requiring supervision while you rest. Our caregivers handle nighttime routines, respond to needs, manage medication schedules, and ensure safety during sleeping hours. Particularly valuable for families with newborns, ill relatives, or those needing continuous monitoring through the night.
Expert support for individuals living with memory conditions. Our specialists use proven techniques to reduce confusion, maintain routines, and provide patient communication. We create safe environments, manage challenging behaviors calmly, and offer respite for family caregivers. Training in dementia care protocols ensures appropriate, compassionate assistance every day.
Saturday and Sunday assistance allowing parents quality time or rest. Our carers manage children's activities, prepare meals, supervise play, and maintain household routines. Perfect for families balancing work-life commitments or needing regular weekend breaks. Consistent caregivers build rapport with children while giving parents peace of mind during their time off.
We take pride in the relationships we build with families across London. Each placement reflects our commitment to matching the right caregiver with the right family needs.
Placed an experienced nanny with a family in Chelsea caring for three children aged 2, 5, and 7. The nanny provides daily routines, educational activities, and manages school runs across West London.
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Matched a qualified carer with an 82-year-old client in Kensington. The carer assists with daily activities, medication management, and provides companionship while maintaining the client's independence at home.
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Provided a trained specialist to support a 9-year-old child with autism in Hampstead. The carer has 6 years of experience in ASD support and implements structured routines with sensory integration techniques.
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Connected a working family in Richmond with a part-time nanny for afternoon care. The nanny collects two children from school, prepares meals, supervises homework, and organizes outdoor activities until parents return from work.
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Arranged weekend respite care for a family in Islington caring for an elderly parent with dementia. Our trained carer provides 48-hour coverage monthly, allowing the family time to rest while ensuring continuous quality care.
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Placed a maternity nurse with first-time parents in Notting Hill. The specialist provided 24-hour care for 8 weeks, establishing feeding routines, sleep patterns, and teaching parents essential newborn care skills before transitioning to a regular nanny.
View DetailsReal feedback from families we've helped with childcare and elderly care services across London and surrounding areas
Found a nanny for our twins within 3 days. She's been with us for 8 months now and we couldn't be happier!
We needed someone to look after my elderly mother while we're at work. The carer they matched us with is patient and professional. She helps with daily activities and medication reminders.
The only reason I'm not giving 5 stars is that the initial paperwork took about a week to process, which was a bit longer than expected. Otherwise, excellent service and fair pricing at £16 per hour.
I was incredibly stressed trying to balance my career with caring for my 2-year-old son. A friend recommended Tolohe, and I'm so grateful she did.
The consultant took time to understand our family routine, my son's personality, and our specific requirements. They presented three candidates, all with verified DBS checks and references. We chose Rebecca, who has early years education background.
Rebecca has been absolute magic with our son. She does educational activities, takes him to the park, prepares healthy meals, and even helps with light housework. The communication is excellent - she sends daily updates and photos.
The service is decent. We hired a carer for my father who has limited mobility. She arrives on time and does the job professionally - helps with washing, dressing, and meal preparation.
However, the hourly rate of £18 is quite steep compared to other agencies I contacted. Also, there's a minimum booking of 4 hours per visit, which doesn't always suit our needs. The quality is there, but it would be nice to have more flexible options for shorter visits.
Reliable and trustworthy. Our nanny has been looking after our daughter for 6 months. Always punctual, great with kids, and very responsible.
My mother has dementia and needs constant supervision. Finding the right carer was challenging until we contacted this agency. They understood the complexity of dementia care and matched us with someone who has specific training in this area.
The carer, Anne, has been wonderful. She's patient when my mother gets confused, maintains a calm environment, and follows the care plan we developed with her doctor. She also keeps detailed notes about my mother's daily condition, which helps us track any changes.
The reason for 4 stars instead of 5 is that we had to go through two carers before finding Anne. The first one wasn't quite the right fit personality-wise. But the agency was responsive and quickly arranged a replacement at no extra cost.
We needed emergency childcare when our regular nanny fell ill. Called Tolohe at 7am, and they had someone at our door by 10am. That level of responsiveness saved us from missing important work commitments.
The temporary nanny was experienced and our kids took to her immediately. We were so impressed that we now use them for all our backup care needs. Worth every penny of the £15 hourly rate.
Professional service from start to finish. The carer assigned to my father is kind, competent, and respectful. Highly recommend.
The nanny we hired through Tolohe is good with our children and follows instructions well. She's reliable and the kids seem happy.
My main concern is the cost - at £14.50 per hour for 40 hours a week, it adds up quickly. I understand this is the market rate, but it would be helpful if they offered some kind of discount for regular, long-term bookings. Also, the agency fee of £250 felt a bit high for what is essentially a matching service. Service quality is fine, just expensive.
After my wife passed away, I struggled to care for our three children aged 4, 7, and 9 while working full-time. The grief was overwhelming, and I needed help but didn't know where to start.
The team at Tolohe was incredibly understanding of our situation. They didn't just find us a nanny - they found us someone who could provide emotional support during a difficult time. Maria has been with us for 5 months now.
She maintains the children's routines, helps with homework, cooks meals they actually eat, and most importantly, she's given them stability when everything else felt chaotic. The kids have formed a genuine bond with her. She's not trying to replace their mother, but she's become an important part of their healing process.
As a single mum working irregular shifts as a nurse, I needed flexible childcare. Tolohe set up a rotation of two nannies who cover my varying schedule. Both are excellent, and they coordinate well to ensure consistency for my son.
The booking system is straightforward - I can request specific dates through their portal, and they confirm within 24 hours. This flexibility has been essential for managing my work-life balance. The rate of £13.50 per hour is reasonable for the quality and flexibility provided.
Good service overall. The carer helps my elderly aunt with daily tasks and companionship. Communication could be slightly better - sometimes takes a day to get responses to queries. But the actual care provided is solid and my aunt likes her carer.
My son has autism and requires specialized care. Most agencies couldn't help us, but Tolohe took the time to understand his needs. They matched us with a nanny who has experience working with children on the spectrum.
She uses visual schedules, understands his sensory sensitivities, and knows how to de-escalate meltdowns. She's also been brilliant at helping him develop social skills through structured play. We've seen real progress in his communication over the past 4 months.
The agency checked in regularly during the first month to ensure everything was working well. They genuinely care about getting the match right, not just filling a position. The investment of £17 per hour is worth it for the specialized care and peace of mind.
My father was discharged from hospital after a stroke and needed intensive care at home. We needed someone quickly who could handle medication, physiotherapy exercises, and personal care.
The carer they provided, Janet, has nursing background and was exactly what we needed. She's helped Dad regain mobility and independence over the past 3 months. She's professional, punctual, and treats him with dignity. The family feels confident leaving Dad in her care while we're at work.
Excellent nanny who speaks both English and French - perfect for our bilingual household. She's been teaching our children French through play and songs. Very happy with the service.